CUSTOMER SERVICE
CUSTOMER SERVICE
CONTACT US
Have questions?
Most probably the solution is right here in customer service. We try to cover everything you need to know.
You can also directly contact us by completing this form:
PAYMENT METHODS
WHAT PAYMENT METHODS CAN I USE IN TINGLARSPORTSWEAR.NET?
We want your shopping experience to be quick and easy at our website, which is why we accept the following payment methods:
Visa, MasterCard, American Express, JCB, Diners, PayPal.
Disclaimer: Discover and UnionPay are also accepted at some locations.
RETURN POLICY
CAN I RETURN MY ITEMS AFTER MY PURCHASE?
We want you to be completely satisfied with your purchase. Our Satisfaction Guarantee means we are committed to providing customers with the most delightful shopping experience possible. We're always available and happy to help with any questions.
If you have a problem with the merchandise purchased, please contact our Customer Support Team
within 5 days of delivery.
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Our customer service team strives to respond to all requests in 72 hours or less. We're always available
to help! -
Once the merchandise is returned, we will provide you with a coupon for the same value paid by you for the merchandise returned.
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Typically, you can expect your coupon within 10 business days, from the day the returned merchandise is received.
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If you are having trouble locating your coupon, we recommend contacting our customer service team for further assistance.
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Tinglar Sportswear does not provide reimbursement for costs related to return shipping, customs fees, taxes or postal fees.
Queremos que esté completamente satisfecho con su compra. Nuestra Garantía de Satisfacción significa que estamos comprometidos a proporcionar a los clientes la experiencia de compra más agradable posible.
Si tiene un problema con la mercancía comprada, comuníquese con nuestro Equipo de Atención al Cliente dentro de los 5 días de la entrega.
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Nuestro equipo de servicio al cliente se esfuerza por responder a todas las solicitudes dentro de 72 horas o menos. Siempre estamos disponibles para ayudar!
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Una vez que se devuelva la mercancía, le proporcionaremos un cupón por el mismo valor pagado por usted por la mercancía devuelta.
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Por lo general, puede esperar su cupón dentro de los 10 días hábiles, a partir del día en que se recibe la mercancía devuelta.
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Si tiene problemas para localizar su cupón, le recomendamos que se ponga en contacto con nuestro equipo de atención al cliente para obtener más ayuda.
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Tinglar Sportswear no proporciona el reembolso de los costos relacionados con el envío de devolución, los aranceles aduaneros, los impuestos o los gastos postales.
LOCATIONS AND HOURS
TIENDA PRINCIPAL Y OFICINAS ADMINISTRATIVAS:
77 Avenida Luis Muñoz Rivera, San Juan, Puerto Rico 00918
Tel: 787-394-9994
Monday-Friday: 11:30 am – 4:00 pm
Saturday: Cita Programada por WhatsApp
Sunday: Closed